FAQs
By appointment, you are welcome to come along to our headquarters in Suffolk, to meet our knowledgeable team and discuss your accommodation and storage requirements face to face. One of the benefits of dealing with Hollow Containers is that unlike most companies, we hold large stocks of both hire and sales cabins, containers and flat packs. We are not based at a port, so as long as it’s safe to do so, we can even let you select your own cabins and containers from our stock. If you would like to physically view the containers, please make sure that you wear strong walking-type boots to comply with health and safety requirements.
As with any online shopping, we require payment in advance for all purchases. For new hire customers and subject to a credit search, we usually require payment in advance for the delivery and collection costs in addition to the first four weeks’ hire. Once we have a satisfactory payment history and credit rating, you can ask us for a 30-day account. If you are a large business, depending on your credit score we may be able to set up an account straightaway.
The best place to browse detailed product information is hollowcontainers.com where you can look at different hire and sales products and find lots of useful information. For each product you can create a printable or email PDF to save or send, and also download additional details such as CAD drawings. When you find items that you like, add them to your basket and then order the sale products online. For hire items, you can’t order online but can place an enquiry.
If the unit is being used as part of a construction project on a temporary basis then it is not normally necessary to have planning permission. However if you have any doubt, it’s your responsibility to check with the relevant planning authorities (usually your local council) which is responsible for your area. Regional rules vary so please do not assume that because the container is portable, that you do not require planning permission.
All our hire units fall outside building regulations, as they are below the required size. However some of the larger units and most of the modular buildings that we sell require building regulations and although we can provide basic information, you will need to check with your local planning authority as it’s a complex area with rules varying from site to site and what the building is being used for.
Our drivers carry all health and safety, training and inspection certificates with them in the lorry and they also have a generic risk assessment suitable for most standard delivery operations. Please let our Business Development Advisor know beforehand if you know of any site restrictions or special requirements such as traffic plans, weak or low bridges or obstructions so that we can manage these.